Reflective Mirroring
Paraphrase the essence of what someone shared, including the emotional undertone, in one or two sentences. “You are balancing speed with quality, and the risk that rework will hurt credibility.” Then ask, “What feels truest here?” Mirroring feels simple yet powerfully validating. It reduces defensiveness, clarifies assumptions, and often dissolves false choices. Practiced in hallways, this becomes a cultural habit of respecting perspectives while converging on reality, making longer coaching sessions unnecessary because clarity arrives faster and with less friction.